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If you have not done it yet, please check your email and confirm your opt-in.
Please take a moment to whitelist us with your email provider or else our email will probably go to your spam/junk folder and you will never see them.
Here is how it is done with a some applications:
Add us to your Gmail Contacts List:
- Click “Contacts” on the left side of any Gmail page.
- Then Click “Create Contact”.
- Copy and paste email@example.com into the primary email address dialog box.
- Click “Save”.
Yahoo (who also runs AOL email servers) is among the worst as they direct a lot of email we send, even business communication and replies, into spam folders.
To get our email, set up a filter for our email address in your inbox:
- Open your mailbox and click on “Mail Options” (upper right-hand corner).
- Select “Filters” under the Management column. Click on the “Add” button.
- In the “From header:” row, pick “contains” in the drop-down, and enter the email address firstname.lastname@example.org in the box.
- At the bottom of the page Click the “Choose Folder” and select “Inbox”.
- Click the “Add Filter” button.
Add our email address to your Safe Senders list:
- Go to the Tools menu, click “Options”.
- Then on the Preferences tab, click “Junk E-mail”.
- And, within the Safe Senders tab, click “Add”.
- In the Add address box, copy and paste email@example.com. Click OK.
Outlook also considers email IDs added to contacts to be safe. You can add firstname.lastname@example.org to your contact list in Outlook. This can be done by opening the email you received from us, right-clicking the From address, and selecting “Add To Contacts”. You can also access your Address Book via the tools drop-down menu.
Add our email address to your Hotmail Safe List:
- Open your mailbox and click “Options” (upper right-hand corner).
- Click the “Junk E-Mail Protection” link.
Select the “Safe List” link.
- Copy and paste email@example.com into the dialog box titled “Type an address or domain”.
- Click the “Add” button next to the dialog box.
If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.
Please check that firstname.lastname@example.org is not in your Blocked Senders list. You can access the Blocked Senders list by moving to Options, Junk E-Mail Protection and then Blocked Senders List. If you see an email address that shouldn’t be a part of this list, select it and click the Remove button.
The most common ways to whitelist an email address is by adding it to the address book, white list or safe list in the email application. However, there is no standard method and it might differ from application to application.
If you do not find such an option, you will need to contact the support team of your email application and they’ll surely be able to help you with this.
We hope these hints will help you whitelist our email address in your email application, so you can see our messages in your inbox directly!